Privacy Policy

When you contact us for water damage restoration in Naples, we collect information you give us directly. This includes your name, phone number, email address, property address, and details about the water damage you're experiencing.

We also collect information automatically when you visit our website. This includes your IP address, browser type, pages you view, and how long you stay on our site. We use cookies and similar tools to gather this data.

If you call us, we may keep a record of the conversation to help us serve you better and document the work we discuss.

We use your information to respond to your request, schedule your water damage inspection, and provide the restoration services you need. We also use it to communicate with you about your project, send updates, and answer your questions.

Your information helps us improve our website and services. We may use it to send you promotional offers or newsletters if you opt in, but you can opt out at any time.

We do not sell your personal information to anyone.

Our website uses cookies to make your browsing experience better. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work properly.

We also use web beacons and similar tracking technologies to track activity on our site and collect data about how you interact with our content.

We use third-party analytics tools, like Google Analytics, to help us understand how visitors use our website. These tools collect information such as your IP address, browser type, and pages visited. This data is used to improve our site and make it easier for you to find what you need.

We may also use third-party services for scheduling, customer relationship management, and payment processing. These providers have their own privacy policies, and we encourage you to review them.

We do not control how third-party tools collect or use your information, but we choose providers that are committed to protecting your privacy.

We share your information only when necessary to provide our services. This includes sharing with our technicians, subcontractors, and suppliers who help us complete your restoration project.

We may also share your information if required by law, to protect our rights, or in response to a legal request. If we sell our business or merge with another company, your information may be transferred as part of that transaction.

We never sell or rent your personal information to third parties for marketing purposes.

We keep your personal information for as long as needed to provide our services and comply with legal obligations. This means we may retain your data for several years after your project is complete.

When we no longer need your information, we securely delete or anonymize it. If you want us to delete your data sooner, you can contact us using the details below.

We take the security of your personal information seriously. We use physical, electronic, and procedural safeguards to protect your data from unauthorized access, use, or disclosure.

Our website uses encryption to protect information you submit online. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

We train our team on privacy and security practices and limit access to your information to those who need it to do their jobs.

You have the right to access, correct, or delete the personal information we hold about you. You can also object to how we use your data or request that we restrict certain processing.

If you want to exercise any of these rights, contact us using the phone number or email below. We will respond to your request within a reasonable timeframe.

If you are a California resident, you may have additional rights under the CCPA. Please contact us for more information.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can delete it.

If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new policy on this page and update the effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us. We're here to help.

You can reach us by phone at +1 (725) 309-8505. Our team serves Naples, Florida and the surrounding communities.